The golden rule isn’t: “Treat others as you want to be treated… unless they tick you off.” Nor does the commandment “Thou shalt not steal” come with restrictions or blackout periods. It’s a rule – a very powerful rule – that should be followed in all circumstances. Any exception would break the rule completely. What’s [...]

The strategy I call, "changing the scale" should be about gaining perspective, getting a better look a reality, not obscuring it. Too frequently using an inappropriate scale can hide the reality behind a situation. Mass murderer Joseph Stalin knew this well. "When one man dies, it is a tragedy," Stalin said. "When thousands die it [...]

Many of my clients are working harder than smarter. This is not a put-down of their intelligence. It is a statement about the conventions of the way most of us live and work. Without a concerted effort to step back and take an objective look at how we function day in and day out, we [...]