It’s a Catastrophe! Today’s common understanding of “catastrophe” – a sudden disaster – is not the word’s original meaning.  It first meant “a reversal of what is expected,” something altogether more broad, more benign and perhaps more useful (you’ll see the connection with words like “apostrophe,” whose etymology means in effect a “turning point.”) The extension of meaning to “sudden disaster” was first recorded in 1748, some 200 years after Continue Reading…

We all love to receive positive comments about ourselves. It's like receiving a Christmas card from a loved one in the mail! Compliments should establish a sense of respect and rapport between two parties, but that's not always the case. Why? Is it because of the "Big Red Button Syndrome"? Selfishness? Or a simple misunderstanding?

Compliments... Continue Reading...

What if I told you that you could be more influential and powerful and all you'll have to remember one simple thing? To persuade your people, all you have to do is: "Cook their favorite meal before they're hungry..."

You're thinking, "What? Sure buddy, that makes no sense!" Well hang on, let me explain!

No one said that managing... Continue Reading...

How do you get your people on your side? And once their on your side, how can you get them to do anything you want? It's a skill that we all want. Nothing's better than leaving the hard work for someone else! But how?

Do You Have It In You? Getting what you want and deserving it are two totally different things! Do you think it's reasonable... Continue Reading...