Being a professional sometimes means setting aside your own feelings to focus on the task at hand. However, tension and harbored resentment can work against maintaining a healthy work atmosphere over time.

Canfield advises that such circumstances merits a heart-talk: a communication between people where the each person expresses only his own feelings. This puts the tension out in the open, where it can be resolved by all parties involved.

Key Points from this Inspirational Video:

• Emotional responses are natural and must be expressed
• “Heart talk”: type of communication process expressing only a person’s own feelings.
• It is used to alleviate stress and feelings of resentment between people.

Overall Rating (1-5): 4

Entertainment Rating (1-5): 4
Despite being a video of one talking person, this video is dynamic by positioning the speaker in different parts of the screen, which keeps the video from being static. The white background also helps the viewers focus on the speaker better.

Instructional Rating (1-5): 4
The video is short and delivers a useful message.

Sincere thanks and appreciation goes out to Lailani Mendoza for this in-depth inspirational video review!